Bloomberg Businessweek
October 8, 2018
PHOTO ILLUSTRATION BY
731; SOURCE: BLOOMBERG
19
○ With a new chief and a lower-
priced SUV, the once-dominant
luxe brand reorganizes—again
For much of its 116-year history, Cadillac enjoyed
an aura of luxury that made it the preferred car of
celebrities from Clark Gable to Liberace to Elvis
Presley and a real money spinner for parent General
Motors Co. But in recent decades, as German and
Japanese prestige brands have lourished, Cadillac’s
market share and reputation have faltered. That
led GM this year—for at least the eighth time in two
decades—to install a new brand chief vowing to revi-
talize the once-vaunted
luxury name.
This time, GM says it’s devoting $12 billion to
develop a parade of new models. Perhaps most
signiicant of those is the XT4, a smaller, cheaper
sport-utility vehicle aimed at millennials that turns
on its head everything Cadillac has historically
stood for. To some GM watchers, the latest initiative
is a now-or-never moment, perhaps the last win-
dow for venerable Cadillac to revive its marquee
name before the very idea of auto brands starts
to fade away in the ride-sharing era. That strikes
Steve Carlisle, the new division president, as overly
dramatic. But he’s well aware that GM shareholders
have seen this song-and-dance before. “We lost our
mojo for a long period of time,” Carlisle says. “This
time it’s diferent, and we will show you.”
For GM, Cadillac’s comeback efort represents
more than just the resurrection of a famous brand.
Globally, luxury cars make up about 10 percent of
the 100 million cars bought every year but produce
close to 50 percent of the proits. Cadillac’s share of
the U.S. premium-car market has dropped to less
than 8 percent, from 10 percent in 2014. It remains
a moneymaker for its parent, however, even though
the brand’s proits have fallen below those of many
of its luxe competitors—something Carlisle intends
to rectify. In China, despite weakening sales of GM’s
Chevrolet and Buick lines, Cadillac is making big
gains: The brand sold more vehicles there—almost
180,000—than in the U.S. for the irst time last year.
Cadillac’s problems are both numerous and
familiar. Premium buyers have locked to SUVs, but
the brand has only three, including the behemoth
Escalade, which starts at $75,000. Most of its mod-
els are sedans, a style now out of favor with many
consumers. Older people continue to be Cadillac’s
mainstay customers.
The brand’s sleepy “Dare Greatly” advertising
theme has hardly helped, according to Bob Lutz,
Edited by
James E. Ellis and
David Rocks
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