Товч агуулга: Filled with informative and often amusing anecdotes from the author's own experience, Restaurant Reality offers current and prospective restaurant professionals a variety of career-enhancing tips, techniques, and cautionary tales. Packed with illustrations and examples, this guide examines the industry from multiple perspectives, including those of owner, regional vice-president, franchisor, franchisee, district manager, manager trainer, and corporate manager. This multifaceted analysis enables readers to see how managers at each level of responsibility respond to given situations, using their own operational approaches within the context of common business goals. The book also explores those management styles and attitudes that foster more effective decision making.
