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Bloomberg Businessweek

October 8, 2018

perspective of someone who’s fought in the campaign trenches

and knows that placards and pussy hats aren’t enough to beat

Republicans. “John is willing to go where we need to go,” says

his friend Laura Moser, a former Democratic congressional

candidate. “He knows we’ve got to play dirty to win.”

Burton spent election night 2016 at a dive bar in New York with

old friends from Democratic politics, revisiting a life he’d long

since left behind. After growing up in Miami and earning a

scholarship to Harvard, he’d moved to Washington to work on

economic policy at a progressive think tank. As the 2008 elec-

tion approached, his boss encouraged him to join the Obama

campaign, where his quick mind and grasp of policy would be

an asset. She had a role in mind for him. “She told me, ‘You’d

be great at oppo,’” Burton recalls. “I said, ‘What’s that?’”

As a member of Obama’s oppo team, Burton was pitted

against Hillary Clinton and then John McCain, which forced

him to master arcane issues of local concern, from hog lots to

the Colorado River Compact. It also taught him the art of sow-

ing discord to weaken an opponent. According to Burton, the

campaign purposely leaked stories critical of certain McCain

stafers, knowing the stafers would likely blame internal rivals

for the attacks. His most memorable assignment was comb-

ing property records to determine how many homes McCain

owned. When the question arose in an interview, McCain

couldn’t come up with the correct answer—eight—and looked

like an out-of-touch plutocrat rather than a maverick war hero.

After the election, Burton joined Obama’s Treasury

Department and spent a stressful year and a half ighting the

inancial crisis. “That’s when I lost my hair,” he says. In 2010

he left politics, got a degree at the Stanford Graduate School of

Business, and landed an investment banking job at JPMorgan

Chase & Co. in San Francisco, working with clients such as

Google and Twitter Inc. So certain was he that his future lay in

inance that he passed up working on Obama’s reelection and

stayed in California. His trip to New York in November 2016 was

meant to be part reunion, part celebration of Clinton’s victory.

By 9 p.m. it was clear there would be nothing to celebrate.

“Being from Miami, I could tell right away that the numbers

from Dade County were of,” Burton remembers. The next

morning, he woke up in a daze. “I stumble into the J.P. Morgan

oice in New York, and it’s just a weird vibe,” he says. “Some

people are happy, but most are scared. I was known as an

Obama guy, so it was an awkward period.”

Burton was racked with guilt that he hadn’t done his part

to stop Trump. This was somewhat alleviated when Moser

recruited him for an idea she’d had about creating a productive

outlet for the hundreds of aggrieved friends and acquaintances

who wanted to act but didn’t know how. By mid-December,

Moser had started a group called Daily Action to give

Resistance members a single, focused task, delivered via text

each morning—calling a key senator to object to a nominee, say,

or marshaling supporters at airports to protest Trump’s travel

ban. She leaned on Burton to help igure out what those tasks

should be. “John is more deeply knowledgeable about politics

and its mechanisms than anyone I’ve ever known,” she says.

Moser and Burton expected a few hundred people to sign

up but were hit with a torrent. On Day 1, Daily Action got

3,000 volunteers. By Inauguration Day, the number reached

40,000. The Women’s March pushed it past 100,000, as activ-

ists discovered, in Moser’s phrase, how to “use your phone

to ight Trump.”

The moves Burton and Moser were orchestrating gave a

sense of agency to Resisters and had tangible efects. When

the travel ban hit, they didn’t just rally supporters. They

shared the phone numbers of 189 U.S. Customs and Border

Protection oices at airports and gave callers a script say-

ing that detaining travelers was wrong and insisting they be

released. “Those little airport oices are used to getting calls

from FedEx or importers,” Burton says. “But they were the

weakest link. We told volunteers, ‘Be polite, but give them

a terrible day.’” One agent at Louis Armstrong New Orleans

International Airport was so besieged with callers, he pre-

tended to be an answering machine.

As the matter of Russian electoral meddling came to dom-

inate the news shortly after Trump’s inauguration, Burton

wanted to bring pressure on the Department of Justice.

Knowing that Washington power is driven more by mun-

dane parochial concerns than lofty idealism, he unleashed

78,000 callers not on the executive branch but on the Senate

Judiciary Committee, to demand that a special counsel be

appointed to investigate Russia. Committee senators oversee

the Justice Department and control its budget, so their pres-

sure, if applied, can’t be ignored. “The insider logic was that

this would create a huge headache for them, and they would

in turn go to the Justice Department and say, ‘Make this head-

ache go away,’ ” Burton says. Robert Mueller was appointed

special counsel soon after.

Burton was living a double life, banking by day and orga-

nizing by night—sometimes all night. “Being on the West Coast

turned out to be great, because I’d be up overnight and then

hit people with their marching orders just as they were wak-

ing up on the East Coast and reacting to the news,” he says. But

the scale of the enterprise made this schedule impossible to

sustain. Daily Action’s irst phone bill was for $40,000, which

Burton worried he’d have to help cover with his J.P. Morgan

bonus. Then, in April, as the group approached 300,000 mem-

bers, Moser announced she was moving to Texas to run for

“THE JOB FELT LIKE

SECOND NATURE,

PULLING TOGETHER DATA,

HELPING TO FIND

PHOTOS OF THE RUSSIANS

HE’D MET WITH”